Business Agility Consultant, Enterprise Scrum Master & Customer Success Leader
Please meet Alexandre Frédéric Joly, your coach!
Founder & Chief Client Success Officer of Agile Lounge® for Business Agility
Passionate About Customer Success, Experience Design, Scrum and Business Agility
Alexandre Frédéric Joly is the Founder & Chief Client Success Officer of Agile Lounge® for Business Agility under the group company AF J Solutions Inc.
Since 1999, I’ve been delivering Business Value and Customer Experience Design as a Service and Experience Designer.
My journey into Agile began when, rather than accepting a CIO’s offer to become a Project Manager, I embraced two engineers’ suggestion to serve as their Scrum Master to address the complexity of our project.
I’ve been extensively implementing Agile ways of working and guiding Scrum teams since 2002, and expanded my practice to coaching leaders and executives in 2009. Throughout my career, I’ve successfully led, facilitated, and delivered dozens of Lean Agile transformations at both organizational and team levels.
Professional and Innovative Approach
I will guide you in utilizing Outcome-based, Agnostic, and Open Business Agility approaches through Open Space events inspired by Kaizen™ for continuous improvement in your organization as strategic and tactical means.
Most of my work includes workshops on Value Stream for Customers and Business Mapping with the Flow Mindset developed in my system Next Level Agility™. This system of my creation is an evolution inspired by the Enterprise Scrum for Business Agility framework by my late mentor and friend Mike Beedle.
I am also a Scrum Foundation Educator with Scrum Alliance®, an expert on Business Agility, and a Podcaster conversing with a large-scale network of the greatest innovators worldwide.
In 2022, I began writing a book on organizational change and the future of business to support my business value proposition in the Next Level Agility™ System, including Agreement Based Change™ solutions for enterprises of all sizes.
As a frequent keynote speaker at industry conferences, my list of clients includes Talent.com, Government agencies, Yelp, National Bank of Canada, Desjardins, Barclay, Telus, Videotron, Rogers, Bell, Softsims, and dozens of smaller enterprises including Startups using my Agnostic Scrum and Open Space patterns and practices experience.
My enterprise consulting practice is built upon core concepts found in 2 decades of practice and improvement. I learned directly from key people in the agility movement, including 2 cosigners of the agile Manifesto.
My workshops emphasize a customer and user first approach to deliver maximum business value. In addition to these targeted workshops, I provide continuous on-demand enterprise agile coaching, comprehensive agile training programs for teams, and specialized leadership consulting services.
Frédéric’s Main Agile Competency
Coaching
Frédéric excels at facilitating and building high-performance teams across all organizational levels, from executive leadership to agile product teams. Over the past 15 years, he has developed a comprehensive toolkit of models and techniques that guide teams through essential mindset shifts to achieve peak performance and value delivery. As a coach, he helps organizations make smarter decisions. As Canada's first certified Enterprise Scrum® coach and a business agility professional, Frédéric is known for his ability to synthesize complex concepts into simple frameworks and drive targeted Business and IT value propositions.
Facilitation
Frédéric has decades of experience facilitating groups of all sizes, from small teams to entire companies. He expertly leads Open Space sessions, Value Mapping workshops, and team chartering events. Frédéric employs targeted facilitation models to guide conversations and leverages lean visualization tools to adapt sessions for challenging environments. His participatory decision-making approaches promote clear ownership and personal buy-in, techniques he has successfully applied across strategy development, operations, and crisis management situations.
Organizational Design
Frédéric has led dozens of business transformation with lean and agile across multiple industries. He participates in enterprise visioning and strategy development while fostering scaled employee engagement to drive execution. He facilitates organization design sessions to enhance business agility and employs Kaizen® and Open Space Technology to align individuals and teams toward a shared vision.
My agility Story in short, with Scrum!
Since beginning my path as a ScrumMaster in 1999, I’ve worked with numerous engineering and software development teams, as well as in complex e-Commerce product development environments.
For the first nine years, I evolved from facilitator to team coach. Then in 2009, I began transferring my mastery of Scrum practices directly into enterprise-wide coaching and consulting. This approach expanded beyond software and IT into what we now call Business Agility—where we apply agile principles to everything and everyone throughout the organization.
I formalized my extensive experience by obtaining my CSM® Certification in 2016, after more than a decade of practice.
For years, I’ve been an active member of the Scrum Alliance.
My participation in worldwide professional networks continues to enhance my expertise in the agility and lean fields daily.
In the last 15 years, I have actively participated in multiple transformations and optimizations that have allowed me to perfect my coaching approach to the point of being able to scale it to enterprise-wide use.
In March 2018, in New York, I became the first Canadian ever to be a Certified Business Agility Coach (CBAC®) to put the client at the center of every transformation with the proper value proposition.
I am proud to be part of this Enterprise Scrum Family and will Honor its Father here in the Rogue State of Québec & Beyond!
What Is an Agile Coach, or better,
a Business Agility Coach?
An agile coach helps enterprises of any size, team, and individual adopt agile practices and patterns while embedding agile values and mindsets. The goal of an agile coach is to foster more effective, transparent, and cohesive teams, and to enable better outcomes, solutions, and products/services for customer satisfaction and business profit.
With the evolution of the agile movement, which goes beyond agile software development as described in the 2001 manifesto, an experienced coach like Alexandre, acting now more like a Business agility coach, is able to agilze, teach and coach everyone at every organization level, business, IT and more!
In the Enterprise Scrum system, we simply call it a Coach! The term next to it is only a qualification if needed to be precise for a specific mission.
Bottom line: a coach in business and for teams is the process enabler and guide to help uncover new ways of working together. At the Agile Lounge, we propose our Agreement-Based approach to build teams.
See Alexandre Scrum and Agile Certifications here, on BadgeCert.
Alexandre Frédéric & Agile Lounge in the Media
Call me and let’s start a conversation on what and how I can help you with 514-661-1391
Take your professional services to the next level. Beyond agile work, I offer a wide range of other expertise.
Discover more at jolyaf.com!