From Project to Product – Customer Experience careless of a deadline, do not want to wait anymore, seek functional, agreeable application, easy to understand and simple to use.
Product and project managers each perform unique functions. When aligned properly, they both can shine. – by Ron Yang
Although I agree with Ron Yang’s quote above from his Aha! The blog is simply because I believe in collaboration and the value of ensuring everyone’s effort and skills participate in Business Agility and, more importantly, Customer Satisfaction & Experience #CX.
In my Onward 2023 – Decision making and the trend, that agility would take, combined with what happened in the Silicon Valley Big tech and Fintech recently, about the loss of faith in both PMO and Agile. Leaders awaken to one true fact and outcomes base, I have been talking for a decade and practicing with my most advanced, innovative clients, in the last 7 years or so: PRODUCT Development + Focus on their CUSTOMER Experience, taking their feedback seriously into consideration for the services and product delivery.
We should BE in the present and build the onward present we called the future and only learn about the past. Carpe Diem is in the NOW to NEW.
Project will only give you a calendar, steps, sequence, and milestones… Nothing is very in the now and it brings lots of noise that will unfocus the team, from creative marketing, UX/ UI designer, and programmer to make the product alive. The other way to have all cross-functional people skills focusing on delivering the goods: product management is the way. Especially for those who want to see results fast and deliver continuously.
Product Management is the future of Client Experience
Simply because it’s all about ways (process, light, and lean) to adopt and evolve continuously and not about «Project» with an alpha and omega.
Please join us in the New World of Work and Business in Togetherness. Let’s aim at this sweet spot of applying and BEING Agile, practicing the principle of working together like in this image with these keystones word: business outcomes, customer satisfaction, futurism, building what matters first, adoption of agility with its evolution, empirically continuously improving both the deliverables and the people experience over static planned transformation.
With Enterprise Scrum for Business Agility, we, at Agile Lounge, help organizations define their WHY and see if their Product and Services serve a purpose to Customers. This is why we use the Customer Segment to cluster the breadcrumbs from the Product Team up to Compagnie’s vision by focusing on the Customer segment’s real needs and what they want as an experience with your product or service.
Product management with Business Agility is the New way
This is Agility 3.0 in practice. Next Level Agile every organization that wants to evolve and walk the talk of the client promise should embark and become the disruptor of their market. If not them, others will do.
In a world of everything going fast and mind-changing where nobody seems to need anything but wants to experience life and use a tool for their benefit, entrepreneurs and established organizations are better at listening and focusing on product management.
As defined byBeedle’s Group of enthusiasm:
Business Agility is the ability to respond quickly and effectively to all forms of change to deliver maximum value and customer experience. Enterprise Scrum, pioneered by Mike Beedle, is a powerful Business Agility Framework for teams and whole organizations to manage everything that matters in a truly agile, adaptive, all-at-once, customer-centric way.
If you feel ready t walk the talk, and truly be part of something greater and wiser for your company or your team, and your client: hit me here!